Portrait of James Box

I help businesses figure out what products to build next, and how to make it happen.

Lots of my recent work has focused on AI. I’m cautiously optimistic about what this technology could open up for future generations, but I also see a lot of change coming and I want to see it go well.

During the last 18 months, I’ve helped several organisations navigate the implications of AI for their teams, products and long-term direction, including…

  • Creating the vision, strategy and customer experience for TCS’ flagship AI platform, WisdomNext
  • Shaping the proposition and product for Snorkl, an AI agent that businesses hire to support customers in debt
  • Working with Ed and Daniel, founders of Mindmax, to turn their vision for an AI-native audio learning platform into reality
  • A year-long engagement with Cushon’s leadership, CX, product and engineering teams to accelerate innovation across their product portfolio

More work →

Previous clients